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Shipping & Returns

  Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply send your item to the address below with a covering note (including your email address) to say why it is being returned and if you would like an exchange or refund, if within the 30days.
We'll notify you via e-mail of your refund once we've received and processed the returned item.

Swish Returns

135 Saint Leonard Street




We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

UK postage is either a 2nd class Royal Mail signed for delivery (FREE) or a 1st class Royal Mail signed for delivery (£3). This is a flat rate per order regardless of the size, weight or quantity of items.

Orders for Europe are £9 single charge for unlimited items on a Royal Mail 'International signed for' service. International orders are £12 single charge for unlimited items on a Royal Mail 'International signed for' service. Delivery times can vary based on shipping address.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.